Shipping-and-returns-policy

Shipping and returns policy

 

Shipping Policy:

1. Polykart will deliver the orders to the registered address provided by the customers within two working days after the order confirmation.
2. Shipping charges will be calculated based on the weight of the product and the delivery location.
3. If the product is not available in the warehouse, the estimated delivery date will be notified via email.
4. Polykart will not be responsible for any delay in delivery caused by unavoidable circumstances like strikes, natural calamities, etc.

 

Returns & Refund Policy:

1. Polykart will accept returns within 7 days from the date of delivery.
2. The returned product must be in its original condition, unused, and with all tags and packaging intact.
3. Refunds will be initiated once the returned product is received and inspected by Polykart.
4. Shipping charges for the returned products will be borne by the customer.
5. In case of manufacturing defects or damages during transit, customers must notify Polykart within 48 hours of delivery.
6. If the product is found to be damaged or defective, a replacement or refund will be initiated by Polykart.
7. Polykart reserves the right to reject a return request in case the product is found to be tampered with, used, or not in its original condition.
8. Refunds will be processed within 10 working days from the date of receiving the returned product.
9. The refund will be made to the same account from where the payment was made.
10. Polykart’s decision regarding the return and refund of products will be final and binding.